Terms of Service
Effective Date: March 19, 2026
These Terms of Service ("Terms") govern access to and use of Secure Share (the "Service"), an enterprise product of Reecenben, Inc. ("Company", "we", "us"). By using the Service, you agree to be bound by these Terms.
1. Eligibility and Account Responsibility
You must be authorized by an organization account owner or administrator to access the Service. You are responsible for account credentials, all activity under your account, and maintaining the confidentiality of authentication methods.
2. Subscriptions, waitlist payments, and billing
Payments are processed by FastSpring, which may act as the merchant of record for applicable transactions, including tax calculation and collection where required. Your agreement with FastSpring for checkout, receipts, and payment-related notices is in addition to these Terms.
2.1 Paid subscriptions
Paid plans are billed on a recurring basis (for example monthly or annually) according to the product and price shown at checkout. Unless stated otherwise at purchase, subscriptions renew automatically at the end of each billing period until you cancel. You are responsible for keeping your payment method and billing details current.
You may cancel recurring billing through the self-service account or subscription management tools provided by FastSpring (linked from the Service where available). Cancellation stops future renewals; it does not erase obligations for amounts already due. If a renewal fails or a charge is disputed, we may suspend access to features that require an active subscription until the billing issue is resolved.
We may change plan prices or features for new purchases or renewals with reasonable advance notice where required by law. Continued use or renewal after the effective date may constitute acceptance of the updated price or terms for that product.
Subscription status in the Service determines access to certain features (for example uploads or sharing limits). "Free" or trial tiers, where offered, are subject to the limits described in the product or marketing pages and may change.
2.2 Beta waitlist deposit
Where we offer a waitlist, we may require a one-time deposit (currently five U.S. dollars ($5.00) unless a different amount is shown at checkout) processed through FastSpring. The deposit helps prioritize serious interest; it does not by itself grant access to the Service. Access to a workspace still requires an invitation or onboarding step issued by us in line with our policies.
Waitlist deposits are separate from subscription fees. Refunds for the deposit, if any, are handled according to applicable law and our published policies at the time of purchase; unless otherwise required, deposits are non-refundable once the payment has completed.
3. Acceptable Use
You agree not to:
- Upload unlawful, infringing, abusive, or malicious content.
- Attempt to bypass security controls, tenancy boundaries, or usage restrictions.
- Interfere with platform availability, integrity, or other users' operations.
- Use the Service for unauthorized surveillance, scraping, or credential abuse.
4. Content Ownership and License
You retain ownership of your uploaded materials. You grant Company a limited, non-exclusive license to host, process, and transmit your content solely to operate, secure, and improve the Service.
5. Security and Access Controls
The Service includes tenant-scoped storage paths, expiring share links, and audit trail mechanisms. You are responsible for configuring retention, access expiration, and internal approval workflows consistent with your compliance obligations.
6. Suspension and Termination
We may suspend or terminate access for violations of these Terms, legal obligations, security risk, or platform abuse. You may terminate by discontinuing use and canceling subscription commitments through your billing portal.
7. Disclaimers and Limitation of Liability
The Service is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, Company disclaims implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. Company will not be liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, data, or goodwill.
8. Governing Law
For customers located in the United States, these Terms are governed by the laws of the State of [INSERT STATE], without regard to conflict-of-law rules. For customers located in the EEA or UK, mandatory consumer and data-protection rights under applicable local law remain unaffected.
9. Dispute Resolution
To the extent permitted by law, parties agree to attempt good-faith commercial resolution before formal proceedings. If unresolved, disputes will be submitted to courts of competent jurisdiction in [INSERT VENUE] unless the parties agree to arbitration in a separate written agreement.
10. Changes to Terms
We may revise these Terms periodically. Updated versions are effective upon posting. Continued use of the Service after changes constitutes acceptance of the revised Terms.
Legal Contact (Placeholder)
Reecenben, Inc. - Legal Department
Attn: Legal Notices
[INSERT STREET ADDRESS]
[INSERT CITY, STATE/REGION, POSTAL CODE]
[INSERT COUNTRY]
Email: [INSERT LEGAL EMAIL]